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Broadband FAQs
1How much is 1Gb usage?
2What equipment is required?
3Switching from existing broadband provider?
4Can the connection be shared between 2 or more PC’s?
5What security can you offer computers?
6Is there a contract term?
7Can I have broadband on any line?
8How long does it take to set-up?


Answers
1How much is 1Gb usage?
1Gb usage cap is plenty for normal use. You will only breach this limit if you are downloading large video/music files on a daily basis. You can change to an unlimited package at any point.
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2What equipment is required?
You will need an ADSL modem that connects to your computer's USB port, costing £20 (incl filter box).
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3Switching from existing broadband provider?
For seamlessly transferring your existing a/c, you will need to phone your existing provider and ask them to give you a "MAC Key". On the switch date you simply change your login username and password.
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4Can the connection be shared between 2 or more PC’s?
Windows software allows the broadband connection to be shared with other computers.
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5What security can you offer computers?
Green Mobile can present you with free antivirus & firewall software.
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6Is there a contract term?
There is a minimum 12 month contract for both the broadband connection & line rental.
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7Can I have broadband on any line?
No, it must be a BT analogue phone line. ADSL will not work with ISDN, BT Highway, PBX lines, Featureline, Red care, BT Video stream or BT datastream.
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8How long does it take to set-up?
New activations or transfers take 5 working days.
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